1. Determine which version of ResourceMate your library owns. You can do this by going to the Help menu > About in your program.
2. Decide if you want Support with Live Chat or without. Live Chat gives you the ability to talk remotely to our tech reps and allows us to log on to your computer if we need to quickly resolve an issue.
3. Your answers to #1 and #2 will determine which option you should purchase below.
You can still pay by credit card online through our website or by mailing in a check.
One year of Support for your ResourceMate® Essential version with the freedom to contact support via live chat in addition to phone or e-mail.
$194.00/ea
Qty:
Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.
$135.00/ea
Qty:
One year of Support for your ResourceMate® Essential Network version with the freedom to contact support via live chat in addition to phone or e-mail.
$233.00/ea
Qty:
Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.
$174.00/ea
Qty:
One year of Support for your ResourceMate® Essential Plus version with the freedom to contact support via live chat in addition to phone or e-mail.
$222.00/ea
Qty:
Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.
$163.00/ea
Qty:
One year of Support for your ResourceMate® Essential Plus Network version with the freedom to contact support via live chat in addition to phone or e-mail.
$265.00/ea
Qty:
Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.
$207.00/ea
Qty:
One year of Support for your ResourceMate® Extended version with the freedom to contact support via live chat in addition to phone or e-mail.
$252.00/ea
Qty:
Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.
$194.00/ea
Qty:
One year of Support for your ResourceMate® Extended Network version with the freedom to contact support via live chat in addition to phone or e-mail.
$306.00/ea
Qty:
Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.
$248.00/ea
Qty:
One year of Support for your ResourceMate® Premium version with the freedom to contact support via live chat in addition to phone or e-mail.
$458.00/ea
Qty:
Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.
$400.00/ea
Qty:
One year of Support for your ResourceMate® Lite version with the freedom to contact support via live chat in addition to phone or e-mail.
$183.00/ea
Qty:
Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.
$124.00/ea
Qty:
One year of Support for your ResourceMate® Lite Plus version with the freedom to contact support via live chat in addition to phone or e-mail.
$204.00/ea
Qty:
Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.
$146.00/ea
Qty:
Add live chat to your existing support.
$59.00/ea
Qty:
